Customer Marketing Summit
Discover best practices for advocacy, retention, and growth to execute unrivaled customer marketing.
April 13, 2023
Until the summit begins
What you'll learn:
❤️ Nuturing customer communities
🤝 Building high-impact CABs
💪 Uniting customer marketing & customer advocacy
🗣 Capturing your voice of customer
🪴 Accelerating your customer marketing career & proving value
📈 Increasing retention & reducing churn
🤝 Cross-functional collaboration with internal teams
🔨 Structuring your team for success
Meet your speakers 👋
More to be announced each week.
Fancy joining our incredible lineup of speakers?
See what previous attendees had to say 👀
Bridget Heaton Senior Manager, Customer Marketing, Slack
"It’s been an incredible event of customer marketers sharing best practices and networking."
Dr. Tiffany Raymond Head of Global Customer Advocacy, PayPal
"It was a dynamic learning opportunity. I’m looking forward to taking these learnings and sharing them with my team, so we can learn and be better together."
Keith Blazek Customer Marketing Manager, Classy
“Customer Marketing Alliance is the catalyst to bring customer marketers together so that we can connect, learn from each other, and share best practices."
Cate Vanasse Director of Global Customer Marketing, Cisco Meraki
"The event has been tremendously valuable. I think it’s really the only customer marketing focused event that I’m aware of."
Why attend Customer Marketing Summit?
💡 Bring new and innovative ideas to the table which can be tough when you’re stuck in the day-to-day grind. Break the mold and refresh the way you think.
🤩 Learn from some of the most innovative leaders and organizations in the space.
🖥 Take real-life case studies and successes back to your desk.
🧠 Pick the brains of customer marketing experts and get answers specific to you.
🍬 Pick ‘n’ mix from a broad range of topics to develop your skillset fast.
🤝 Connect with 1,000+ enthusiastic customer marketing peers online. Forge new relationships and grow your network.
Learn from Google, Meta & Amazon customer marketing leaders.
We understand the importance of why you need to stay on top of trends, understand what the experts are doing, and get ahead of the curve.
Customer Marketing Summit has been curated to do exactly that.
Get in a virtual room with industry leaders from across the globe... and become a customer marketing master.
Can't catch every session? Watch them OnDemand.
Yes, with a CMA membership, you can catch up on all the latest summits and festivals whenever and as many times as you like.
From expert insights and training to a community of like-minded professionals, the members’ dashboard has everything you need to streamline your day-to-day and drive customer engagement and advocacy.
Want to find out which customer marketers to keep an eye on?
Introducing our list of 23 customer marketers to watch this year.
Some of these names we’ve seen before, and some are brand-new entries. A wide variety of management styles and industry backgrounds will provide you with some notable names to add to your network.
Download for exclusive tips, tricks, and predictions for the customer marketing future.